Privacy Policy
Last updated: 1 September 2026
RD Visual Studio (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose personal information when you visit or use rdvisualstudio.com.au (the “Website”) or engage our photography and creative services.
By using our Website or services, you agree to the practices described in this Privacy Policy.
1. About RD Visual Studio
RD Visual Studio provides photography, videography and related creative services.
For privacy-related questions, you can contact us using the contact details provided on our Website.
2. Information We Collect
We may collect personal information that you provide directly to us, including:
Full name
Email address
Phone number
Residential or business address
Event or booking details
Preferred date and time
Payment and billing information
Information included in enquiries or messages
Photographs, videos and other media provided to or created by us
Any other information you choose to provide
We may also automatically collect certain information when you visit our Website, such as:
IP address
Browser and device information
Operating system
Pages visited
Date and time of visits
Referring website
Website usage and interaction information
3. How We Collect Information
We may collect personal information when you:
Submit an enquiry through our Website
Contact us by email, phone or social media
Request a quote
Make or manage a booking
Purchase our services
Make a payment
Sign up for communications
Upload or provide photographs, videos or other files
Interact with our Website
We may also receive information from third-party services used to operate our business, such as payment processors, website hosting providers, booking systems, analytics services and social media platforms.
4. How We Use Your Information
We may use your personal information to:
Respond to enquiries and requests
Provide photography, videography and other services
Manage bookings and appointments
Process payments
Communicate with you about your booking or services
Provide customer support
Prepare invoices, receipts and other business records
Improve our Website and services
Maintain Website security
Prevent fraud or misuse
Meet our legal and regulatory obligations
Send marketing communications where permitted by law
Promote our services, where we have the appropriate permission or legal basis to do so
5. Photography and Video
When you book our photography or videography services, we may create photographs, videos or other media containing you, your guests, employees or other individuals.
The ownership and permitted use of photographs and videos will generally be governed by the terms of your booking agreement or other agreement with us.
We will not use identifiable photographs or videos of you for promotional purposes where your agreement or applicable law requires your consent unless we have obtained the required permission.
If you have concerns about the use of a photograph or video, please contact us.
6. Payments
Payments may be processed through third-party payment providers.
We generally do not store complete credit or debit card details on our own systems. Payment information may be collected and processed directly by the relevant payment provider in accordance with its own privacy policy and security practices.
7. Cookies and Analytics
Our Website may use cookies and similar technologies to:
Keep the Website functioning properly
Remember preferences
Understand how visitors use our Website
Improve Website performance
Measure advertising and marketing effectiveness
We may use third-party analytics or advertising services, such as Google Analytics, Google Ads, Meta or similar services.
You can usually control or disable cookies through your browser settings. Disabling cookies may affect certain Website functions.
8. Disclosure of Personal Information
We may disclose personal information to trusted third parties where reasonably necessary to operate our business, including:
Website hosting and technology providers
Payment processors
Booking and scheduling providers
Email and communication providers
Cloud storage providers
Accounting and business service providers
Analytics and advertising providers
Professional advisers
Government agencies, regulators or law enforcement where required by law
We do not sell your personal information to third parties.
9. Overseas Disclosure
Some service providers we use may store or process information outside Australia.
Where personal information is transferred overseas, we take reasonable steps to use reputable providers and to protect your information in accordance with applicable privacy requirements.
10. Data Security
We take reasonable steps to protect personal information from:
Loss
Misuse
Unauthorised access
Modification
Disclosure
Destruction
However, no online service or electronic storage system can be guaranteed to be completely secure.
You should also take reasonable precautions when submitting personal information online.
11. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes and complying with legal or accounting obligations.
Photographs and videos may be retained for business, delivery, backup or archival purposes in accordance with the applicable booking agreement.
When information is no longer required, we may securely delete or de-identify it where reasonably practicable.
12. Accessing and Correcting Your Information
You may contact us to request access to personal information we hold about you.
You may also ask us to correct information that is inaccurate, incomplete or out of date.
We may need to verify your identity before processing an access or correction request.
13. Marketing Communications
Where permitted by law, we may send you information about our services, promotions or other business updates.
You can unsubscribe from marketing communications at any time by following the unsubscribe instructions provided in the communication or contacting us directly.
We will continue to send necessary transactional or service-related communications where appropriate.
14. Third-Party Websites
Our Website may contain links to third-party websites, including social media platforms, payment providers or other services.
We are not responsible for the privacy practices, security or content of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit.
15. Children's Privacy
Our services and Website are not specifically directed at children.
We do not knowingly collect personal information from children for marketing purposes. If you believe that a child has provided personal information to us without appropriate consent, please contact us.
16. Australian Privacy Law
RD Visual Studio will handle personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply to our business.
Your privacy rights may vary depending on the nature of our business and whether Australian privacy laws apply to a particular activity.
17. Privacy Complaints
If you believe we have mishandled your personal information, please contact us first so that we can investigate and attempt to resolve your concern.
When contacting us, please provide enough information for us to understand and investigate your complaint.
We aim to respond to privacy complaints within a reasonable period.
If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner (OAIC) or another relevant privacy regulator.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, Website, services, technology or legal requirements.
The updated Privacy Policy will be published on this page with a revised “Last updated” date.
19. Contact Us
If you have questions about this Privacy Policy, want to request access to your information, request a correction, or make a privacy complaint, please contact RD Visual Studio through the contact details provided on our Website.
RD Visual Studio
Website: rdvisualstudio.com.au
Email: admin@rdvisualstudio.com.au
Phone: 0450619159